Whether you’re a seasoned DIY enthusiast, a first-time homeowner, or a professional contractor, Lowe’s has likely been on your radar. As one of the largest home improvement retailers in the United States, Lowe’s offers an impressive selection of products and services designed to help you transform your living space, inside and out.
From power tools to paint, appliances to outdoor furniture, Lowe’s carries just about everything you need to tackle projects big and small. Major brands like DEWALT, Samsung, Whirlpool, and Valspar are regular staples on their shelves.
Lowe’s goes beyond just selling supplies — they empower their customers. With online tutorials, workshops, and in-store consultations, it’s a great place to learn how to do things yourself. Their website even offers step-by-step guides for everything from installing a ceiling fan to building a deck.
Lowe’s also caters to professionals through its Lowe’s Pro services. This includes bulk pricing, job site delivery, exclusive Pro deals, and account management tools — making it a solid partner for contractors and small business owners.
Many Lowe’s locations offer a user-friendly layout, helpful employees, and designated departments to make navigating the store easy. Whether you’re picking out tiles for a bathroom or trying to find the right lawn mower, the staff is typically well-trained and ready to assist.
With an upgraded e-commerce platform, Lowe’s now offers a seamless online shopping experience. Customers can shop from home, schedule deliveries, or pick up orders curbside at their local store.
In-store:
Simply walk into any Lowe’s location, browse the aisles, and get help from in-store associates. Most stores are well-organized by department, making it easy to find what you need.
Online:
Visit www.lowes.com
Browse by category or use the search bar
Add items to your cart
Choose between home delivery, in-store pickup, or curbside pickup
Checkout using secure payment options (credit/debit, Lowe’s credit card, PayPal, etc.)
Pro Tip: Create an account for faster checkout, saved lists, and personalized recommendations.
Lowe’s has a 90-day return policy for most new, unused merchandise, with or without a receipt.
Ways to Return:
In-store: Bring the item with the receipt (or photo ID for returns without a receipt).
By mail: For online purchases, log into your Lowe’s account, find your order, and start a return process. Use the prepaid return label if available.
Exceptions:
Major appliances and custom orders have specific return conditions.
Some items may require original packaging or proof of purchase.
Helpful Tip: If you used a Lowe’s credit card, returns are easier to track and process.
Lowe’s wants your feedback! After your visit or purchase, you can take a quick survey to share your experience — and get a chance to win rewards.
Here’s how:
Go to: www lowes com survey
Enter the 18-digit ID number from your receipt
Answer questions about your recent shopping experience
Submit the Lowes com survey — you might be entered into a sweepstakes (if available)
It only takes a few minutes and helps Lowe’s improve its service and store experience.
Must be 18 years or older to participate
Open to residents of the U.S. and Washington, D.C.
One entry per receipt
Sweepstakes is held monthly
No purchase necessary to enter
Lowe’s is more than just a hardware store — it’s a go-to destination for anyone looking to improve, upgrade, or build something meaningful. With a wide range of quality products, pro-level services, helpful resources, and a customer-first mindset, it’s easy to see why millions trust Lowe’s for their home improvement needs.
Whether you’re shopping, returning, or sharing feedback through their survey, Lowe’s makes the entire experience seamless and supportive.